HOW TO LOG ON:

• Log on to www.ozwin.com.my

• The Home Page will open.

HOW TO SHOP?

• On the Home Page, look for the ONLINE SHOP box at the top-left corner of the page, CLICK on the TNS Brand that you are interested in (Daintree, Hi-Shine etc.).

• You will be transferred to the page of your selected TNS brand. Here, CLICK on the Category of products that you are interested in (Face Care, Body Care etc.)

• You will now be transferred to the page of your selected TNS Brand/Category, take your time to browse thru the Products displayed on the page. To know more about a product, simply CLICK on the Details button; to put the product into your Shopping Cart, simply CLICK on the Buy Now button (don’t forget to enter the quantity that you want).

• By clicking Buy Now, you will be transferred to the Order Status/Shopping Cart page. The products in your Shopping Cart will be listed here with quantity, unit price and amount all shown clearly. You can remove any product from the Shopping Cart by CLICKING on the Remove button under the product’s name, or make changes to the Quantity box by entering a different quantity. CLICK the Update button to update the latest status of your Shopping Cart.

• To continue your shopping from the Order Status/Shopping Cart page, just move your curser to the ONLINE SHOP box and repeat the Brand / Category / Product selection steps again.

HOW TO CHECK-OUT?

• Once you have finished shopping for your favorite TNS Products, just stay at the Order Status/Shopping Cart page, and CLICK the Apply button under the 10% Discount line to obtain a 10% discount on your total purchase price. (before this, you may want to make final adjustments to the Products in your Shopping Cart by using the Remove button, the Quantity box, and the Update button).

• Now you can proceed to Check Out by CLICKING the Check Out button at the bottom of the Status/Shopping Cart page, a dialogue box may appear, just CLICK Ok and Ok again and you will be transferred to a Sign-In page; please enter your Email Address, Password and Billing Address, and CLICK Continue, CLICK Yes when a dialogue box appears. (The next time you shop, you will only need to enter your Email address and Password by clicking on the Returning Customer line).

• You will now be transferred to a Shipping Information page, please key in your Shipping Details – you can either ship to your billing address or to any address specified by you. CLICK Continue, CLICK Yes when a dialogue box appears.

• A continuation page will appear, please CLICK your Shipping Location and CLICK Yes. (Free delivery within West Malaysia for net purchases of RM100 and above).

• Don’t worry, up to now you have not done anything that have committed you to pay anything.

HOW TO PAY?

• Once you have entered the shipping details and CLICK Yes, a Payment Window will appear.

• Please CLICK the Review Order button, and then CLICK Yes. Please check your Final Invoice and Delivery Order to ensure that all the details are correct (CLICK the Edit button if you want to make a correction).

• If all the details are correct, please choose a payment method by CLICKING on Offline (for check deposit, cash deposit and mobile money) or Worldpay (for Visa and Mastercard).

• If you choose Offline payment, please read the payment instructions at the bottom of the Payment Window.

• If you choose Credit Card payment, please CLICK Worldpay, then CLICK Continue and CLICK Yes. A Secure Payment page will appear – please check that the currency and amount are correct, and then CLICK on either the Mastercard or Visa logo to continue.

• A new page will appear, please fill in your credit card details and cardholder details and click the Make Payment spot to commit your payment. Only at this point you have committed to make a payment.

• Worldpay is an international secured on-line payment system operated by the Royal Bank of Scotland; it is one of the most trusted and popular secured on-line payment systems in the world today: one that you can use safely and without worries - like millions of other on-line shoppers do in the world today. Please visit www.worldpay.com for more information.

FOLLOW-UP

• You will receive an email from Ozwin within 24 hours of making your on-line purchase, to confirm the receipt of your order and payment. Your products will be dispatched within 3 working days and reach you normally within 7 working days within Malaysia.

• You will be able to track the status of your order on-line; details will be provided in the email sent to you.

• If you do not receive a email confirmation within 24 hours, or have any other difficulties, please call our Customer Hotline: +603 6204 3888